Getting Started Connecting Data Training Deployment Integrations

Introduction

Stellah is an AI-powered support agent that automates customer conversations while keeping a human touch.

New to Stellah? Check out our Video Walkthrough to get up and running in 5 minutes.

How it Works

Stellah ingests your knowledge base (websites, PDFs, FAQs) and uses LLMs to generate accurate, contextual answers for your users. If the AI is unsure, it seamlessly hands off the conversation to a human agent.

Installation

To add Stellah to your website, simply include the following script tag in your HTML's <head> or just before the closing </body> tag.

<script src="https://cdn.stellah.io/widget/v1/bundle.js"></script>
<script>
  Stellah.init({
    apiKey: "YOUR_API_KEY",
    theme: "light"
  });
</script>

Connecting Your Data

Train your AI by uploading documents or pointing it to your help center URL.

  1. Go to your Dashboard > Knowledge Base.
  2. Click New Source.
  3. Select PDF Upload or Website Crawl.
  4. Wait for the status to change to Ready.